YES. DO TAKE NOTE of the following eligibility criteria:.

YES&#xA0;<ul style="font-size: initial;"><li style="font-size: 16px; font-family: Inter;">If you are exchanging an item for a wrong or incorrect size, you get a FREE&#xA0;SIZE EXCHANGE</li><li id="isPasted" style="font-size: 16px; font-family: Inter;">If you are exchanging an item for a different one (different color, different footbed, different product or brand), it will be for free&#xA0;with additional $10 bonus credit to use for purchasing the new item (use the SHOP NOW option in&#xA0;<a href="https://abeofootwear.loopreturns.com/#/" rel="noopener noreferrer" target="_blank">Loop</a>)</li></ul> DO TAKE NOTE of the following eligibility criteria:<ul><li style="font-family: Inter; font-size: 16px;">unworn and within 30 days from the delivery date</li><li style="font-family: Inter; font-size: 16px;">not under Final Sales/Final Clearance items</li><li style="font-family: Inter; font-size: 16px;">&#xA0;Items that do not pass inspection will be returned at your cost or forfeited if you choose not to have the items shipped back to you.</li></ul><ul style="list-style-type: square;"><li style="font-size: 16px; font-family: Inter;"><h3 id="how-to-process-your-exchange-please-see-our-exchange-and-returns-process">How to process your Exchange? Please see our <a href="https://help.abeofootwear.com/en-US/starting-a-returnexchange-476343" rel="noopener noreferrer" target="_blank">Exchange and Returns Process</a></h3></li><li style="font-size: 16px; font-weight: bold; font-family: Inter;">Here is the&#xA0;<a href="https://abeofootwear.loopreturns.com/" rel="noopener noreferrer" target="_blank">Exchange and Return Link</a></li></ul> <ul style="list-style-type: square;"><li style="font-family: Inter; font-size: 16px;"><h3 id="how-long-does-it-take-for-me-to-get-my-exchanged-items">How long does it take for me to get my exchanged item/s?</h3>Please allow sufficient time for your order to arrive at our facility. This time may vary depending on the shipping method. Once we receive the items your exchange will be processed same as regular orders (2-3 business days processing and 5-7 business days shipment and delivery). You will receive an email confirmation when your item is ready to be ship including the tracking number.</li></ul>

Do you offer FREE Exchange?

Yes, we provide options on how you can return free of charge. Click here for more details

What is your return and exchange policy?&#xA0;Products may be returned within 30 days of order fulfillment date for an exchange, store credit, or refund. Items must be in original packaging and placed inside a shipping box. Any damage to the merchandise or shoe box (tape, labels, markings, etc.) will void the return. All returns are inspected; worn or damaged items will be returned at your cost or forfeited.&#xA0;Please include your original sales receipt or order confirmation email.&#xA0; For FINAL CLEARANCE merchandise:&#xA0;All sales are FINAL and NON-RETURNABLE.&#xA0;Returns must be initiated through our online Returns Portal. This ensures we receive all required order details and can generate the correct return shipping label.&#xA0;At checkout, you have the option to secure free return shipping for eligible items by paying a small returns fee. If this fee is selected, there will be no additional cost to ship your item(s) back to us. If you decline this option, a return shipping and handling fees of $11.00 will be deducted from your return once received. Please note that this service does not override final sale items or any other store policies.All return packages must be shipped using FedEx as the original carrier. While the provided return label may display USPS tracking for last-mile delivery purposes, USPS should not accept or process return packages as the original point of origin.&#xA0; Refunds &amp; Exchanges:&#xA0;<ul><li>Exchanges are free.</li><li>A $11&#xA0;shipping fee is deducted from refunds (Returns for store credit and exchanges are free).</li><li>Refunds are issued to the original payment method. Gift returns are refunded to the purchaser.</li></ul> Here is our&#xA0;<a href="https://abeofootwear.loopreturns.com/" rel="noopener noreferrer" target="_blank">Exchange and Return Link</a>

Do you offer FREE Returns?

Ready to make a return? Click here for more details.

Starting a Return/Exchange

Here is what we have to guide you on your return process. Click here for more details.

What is your return and exchange policy?&#xA0;Products may be returned within 30 days of order fulfillment date for an exchange, store credit, or refund. Items must be in original packaging and placed inside a shipping box. Any damage to the merchandise or shoe box (tape, labels, markings, etc.) will void the return. All returns are inspected; worn or damaged items will be returned at your cost or forfeited.&#xA0;Please include your original sales receipt or order confirmation email.&#xA0; For FINAL CLEARANCE merchandise:&#xA0;All sales are FINAL and NON-RETURNABLE.&#xA0;Returns must be initiated through our online Returns Portal. This ensures we receive all required order details and can generate the correct return shipping label.&#xA0;At checkout, you have the option to secure free return shipping for eligible items by paying a small returns fee. If this fee is selected, there will be no additional cost to ship your item(s) back to us. If you decline this option, a return shipping and handling fees of $11.00 will be deducted from your return once received. Please note that this service does not override final sale items or any other store policies.All return packages must be shipped using FedEx as the original carrier. While the provided return label may display USPS tracking for last-mile delivery purposes, USPS should not accept or process return packages as the original point of origin.&#xA0; Refunds &amp; Exchanges:&#xA0;<ul><li>Exchanges are free.</li><li>A $11&#xA0;shipping fee is deducted from refunds (Returns for store credit and exchanges are free).</li><li>Refunds are issued to the original payment method. Gift returns are refunded to the purchaser.</li></ul> Here is our&#xA0;<a href="https://abeofootwear.loopreturns.com/" rel="noopener noreferrer" target="_blank">Exchange and Return Link</a>

Return and Exchange Policy

Here are answers for random questions and queries regarding our Returns and Exchanges. Click here for more details.

RETURNS & EXCHANGES. Click for details.

Do you offer FREE Exchange?

Do you offer FREE Returns?

Starting a Return/Exchange

Return and Exchange Policy

Returns & Exchanges FAQs