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Shipping FAQsUpdated 3 months ago

What do you charge for standard shipping?

We offer a variety of shipping options to suit your needs depending on the type of items and destination. Please enter your shipping address in checkout to see the available prices for your location and items.

Do you ship to Hawaii & Alaska?

Yes! All orders that ship to Hawaii and Alaska ship with FedEx 2nd Business Day delivery and prices vary based on order total.

Do you ship to PO boxes or Military APO/FPO addresses?

Yes. Orders to PO Boxes and military bases will ship either via USPS or FedEx SmartPost with final delivery via USPS. An item that is Fulfilled by Partner and orders that ship to Hawaii and Alaska cannot ship to a PO Box and they will require a physical address. Delivery times vary depending on location.

Oops! I accidentally placed my order with the incorrect shipping address. What should I do?

Please contact our customer service department as soon as you are aware of the mistake for assistance with correcting the address. Please keep in mind that we process orders very quickly and we are not able to make any corrections once the item is shipped from our facility. If the items are still in transit we will work with you to reroute the package if possible.

How can I track my order?

Once the order ships, you will receive a shipping confirmation email with a tracking number that you will be able to track on FedEx.com. If you have not received a shipping confirmation email within 3-4 business days of placing your order, please call Customer Service 1-855-665-7710 or email [email protected]. If you opt in to receive text alerts, you will be notified via SMS when your order arrives. Subject to carrier availability.

Do you ship internationally?

Yes. We offer $40 flat rate shipping to Canada and will be adding additional countries soon. For rate information, please call 1-855-665-7710 or email [email protected]. Orders shipped internationally will include a shipping charge and can incur customs, duties, taxes and potential brokerage fees. These fees are the responsibility of the recipient; therefore, we ask that you be aware of these fees prior to submitting your order.

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